eHarmony Reviews – Is this dating site worth it?
Overall eHarmony Reviews Rating by Our Staff
Quality Matches |
Ease of Use |
Site Name: eHarmony (eharmony.com)
Paid or Free: Paid site with a limited free trial, occasional free communication weekends
Average Sign Up Time: 30-45 minutes
Paid Membership Pricing: Plans starting as low as $15.95 per month
We get excited when our reviews take us to a powerhouse of the online dating industry. We get excited because we know we’re either going to see an incredible product and service or we’re going to be left in confused bewilderment about why a site is so popular. If there were a King or Queen of the entire online dating industry, it would be eHarmony. The site talks the talk about having some of the best success out there, but can they walk the walk? Find out in our eHarmony reviews below.
As a spoiler, you can see from our stars above that they not only walk the walk, but they dance the dance, and do any other tricks you could ever want an online dating site to do. In our reviews below, we’re going to break down all of the things that we liked about the site (tons), as well as all of the things we didn’t like about the site (very few).
When you get done reading our eHarmony reviews, you’re going to be an expert on the site, and you’ll be fully equipped to make a decision on whether or not the site is for you. If you want to dive in and look at things yourself, use our free trial link above and start digging around. You’ll automatically be set up with their free trial which also will include the ability to participate in their free communication weekends which we outline in the features section below.
Without further ado, let’s start the eHarmony review!
High-quality singles to choose from
One of the cleanest and easiest to use interfaces we’ve seen
High-tech matching system that has a profound success rate
Limited free trial, but free communication weekends regularly with full access
The Sign Up Process
When signing up for eHarmony, it becomes clear VERY quickly that they take this process seriously. Not so seriously that it zaps all the fun, but in a way that gives you that nervous excitement because you’re pretty sure they’re going to give you a great shot at meeting that special someone.
When you first go to create an account, you can choose to do one manually with your email or log-in through Facebook. Good news, they never post anything to your Facebook wall or notify your friends or anything like that.
One thing that you may want to look at if you use the Facebook option is what information you want to provide them. A bunch of stuff will be selected including things like relationship status, your likes, your timeline posts…Our guess is that this is to help fill out your profile quicker, but it does seem like a lot. What you can do is deselect everything and only give them the required information which is just your name, profile picture, and any other public info that you have. It’s up to you, but this is what we chose to do because we wanted to fill out everything ourselves. Who knows what crazy stuff we have on our Facebook profile we forgot about?
Once you get your account created, it’s time to fill out your profile information. eHarmony requires that you do this before getting anywhere close to the matches. This may seem like an annoyance, but it’s all part of their process. By making sure that everyone that joins eHarmony is taking the process seriously, they can ensure a much higher success rate which should get you excited.
The sign-up process at eHarmony starts with your basic questions and starts to get into some interesting ones that require you to type out a response. The good news is there are no character limits on these so you won’t be stuck sitting there twiddling your thumbs trying to think up three things you’re thankful for. Pssst, that’s actually going to be one of the questions.
The whole process goes through three steps:
- Your personal dating profile set-up
- Who you are looking for/ match preferences
- Compatibility Quiz
The first two sections don’t take very long to fill out. The compatibility quiz takes the bulk of the sign-up time. Again, this should be a positive for you. Out of all the reviews we’ve done, eHarmony’s clear goal of matching up compatible matches is the most evident during the sign-up process. The compatibility questions are all done on a scale of how much something applies to you. Here’s what a few sample question looks like:
Once you get done filling out your compatibility quiz, the experts and the algorithms at eHarmony will go to work. Don’t worry if you can’t finish your sign-up all in one sitting. eHarmony will save everything for you if you need to come back at a later date. You’ll know you’re done when you see this magical screen.
Are there good, quality matches on eharmony?
The most important part of any reviews we do of an online dating site is whether or not there are quality matches for you to choose from. If eHarmony didn’t have any members or they were of garbage quality, what’s the point, right? Well, as you may have already guessed, thanks to eHarmony’s well calculated sign-up process and their aggressive marketing campaigns, the singles available on the site were plentiful and very high quality.
We tested out the matches in a lot of different cities including big cities and small cities and also with a lot of different parameters. What we found was plentiful. The number of singles on eHarmony has to be massive, and they all were fully filled out real profiles. Unlike some online dating sites, eHarmony does a killer job of clearing out any spam or fake profiles that may have somehow slipped through the cracks. Although, we’re not really sure how that could ever happen with their sign-up process.
Matches are presented to you in a grid format on your member dashboard. Below, you’ll see what we saw after we got our account created. If you notice that all the pictures are blurred, this is because you can only see your matches and their profiles before upgrading to a paid account. All photos will be blurred (which we do on all of our reviews anyways, so thanks for the help eHarmony 😉
The bottom line result of our eHarmony reviews is the site is packed full of high-quality singles who are serious about the online dating process. We did find that most everyone on the site is looking for something serious (marriage eventually) so this is not going to be a great site for anyone who is looking for a quick fling or something super casual. If you’re looking to find someone who could develop into a partner for life, eHarmony is going to be great for you.
Regarding ages of singles, we saw people all over the spectrum. It did look like the mid to late 20s, 30s, 40s, and early 50s were the most prevalent age groups, but there were quite a few singles in the early 20’s bracket and on the “more life experience” side of the bracket as well.
Hands down one of the easiest five-star ratings we’ve ever given an online dating site.
How easy is the site to use?
If there is something that eharmony spent more money on than marketing, it has to be their designers and coders. Their web and app interfaces are some of the smoothest and easiest to use. Finding what you’re looking for is a cinch and certainly does not require a computer science degree to figure out. It’s clear they designed eHarmony for everyone to use without pulling their hair out or bashing the computer against the wall.
Your member area has only three different links across the top of the page for you to choose from:
Under the activity section of eHarmony, you’ll be able to see any updates that your favorites or matches have made to their profile or new photos they have added. You’ll also be able to see who has visited your profile and is checking you out.
Under the matches tab, you’ll see all of the matches that eHarmony currently has for you. They’re laid out simply in a grid style format with features you can sort with across the top. You’ll also be able to update your match preferences from this screen in case what you’re looking for in a match has changed. You’ll also be able to look at your favorites, those who have favorite you, and your mutual matches. There is also a section known as “What If” that we will cover in full in the features section of this review below.
Under the messages tab, you’ll find…your messages! We bet you didn’t see that one coming. The layout of the message area is clean and looks similar to how things look on Facebook messenger only a lot cleaner. Again, it’s clear that eHarmony really cares about the user experience down to the last little detail.
The bottom line is that you’re going to have no problems figuring out how to use eHarmony.
Are there any great features?
eHarmony has a lot of great, yet simple, features to help make your online dating experience that much more successful. If you’re someone who loves a million different features, bells, and whistles to keep you busy, you aren’t going to like eHarmony. During our eHarmony reviews, we found that they care about one thing – helping you find love. This means that they didn’t go overboard with a ton of unnecessary features that just entertain and don’t help to achieve your goal. Let’s take a look at a few of these features.
The Search Feature?
You may notice when you get onto eHarmony that they don’t have a traditional search feature. Instead, they present matches to you that they think are compatible. You are able to look outside of these matches, and you are able to search through these matches. You’re also able to update your match preferences which will change who shows up in your match feed.
Why does eHarmony do this? They do this because they want you to trust in their systems and the processes they’ve put in place. If you’re here, you’re obviously in need of some help, and they want to make sure that you’re taking it. They have such a high success rate with pairing up perfectly compatible people that we’re totally ok with the fact that they choose to do the searching for you.
The What If? feature of eHarmony is their swipe type matching system. It’s a system that allows you to jump a bit more into the driver’s seat of finding your match. They’ll present you with up to 30 different matches a day with a picture and some basic information about them. You’ll swipe left or right depending on whether you are interested or not.
If you choose someone you like, eHarmony will work to get you matched up with them. It’s a fun system that allows you to see a lot of different faces and potentially see someone special that you might have missed or is not popping up in your match feed.
Free Communication Weekends
For those of you that aren’t quite ready to join eHarmony, they have free communication weekends fairly regularly that will let you use a lot of the features for free. What we recommend is that even if you aren’t planning on joining the site, you should create an account just so you can be ready for one of these weekends. During the weekend, any member of the site is free to flirt, send questions, or write messages/respond to other singles.
There are a few features that you won’t get access to without upgrading, though. These are the ability to see who visited your profile, the What If? function, and the ability to see other member’s photos. The last one is a bummer, but you’ll still be able to interact and start getting to know other members and see if it’s worth it for you to upgrade and join the site.
Tell me about the customer support.
eHarmony has an extensive FAQ section that can be located from the bottom footer of the website. From our review, they look to have answers to almost any common question we could think of. What we did take a while to find was how to contact them with any other questions not covered. If you click on a question and scroll to the bottom, you’ll find an email and phone support option. We would have liked to see these more prominently posted somewhere, but it’s clear they are trying to get people to use the FAQ support first. So, if you need help, go the FAQ section, click on a question and scroll to the bottom. You’ll see the link for email support.
Oh, and if you want the phone number, we got you 🙂
8 A.M. to 5 P.M. PT, Monday – Saturday
Price | How much does eHarmony cost?
We’ve noticed with eHarmony that pricing can fluctuate without a lot of rhyme or reason. What does this mean? Well, we would say that if it’s too expensive for you for now, create a free account (so you can use the free communication weekends) and then check back periodically to see if the price has changed. If the price is not too expensive for you, just go ahead and sign up. Remember, you aren’t shopping for a new pair of jeans; you’re looking for the future love of your life. It’s ok to invest a few bucks in yourself.
eHarmony comes with two different plans for you to choose from – Standard and Premium
Both of these plans give you full access to messaging, seeing photos, as well as browsing matches outside of your preferences (basically, being able to see anyone on the site). The big differences of what you get when you upgrade to the Premium plan is that you’ll get some phone support to get you started, be able to search around anonymously, get read receipts on all of your messages, and be a featured match for a full day every month.
Let’s talk about these one at a time to see if they’re worth the extra few bucks every month. The personalize phone support sounds cool, but honestly to us doesn’t seem like it’s that necessary. The site is simple to use and so user-friendly that we highly doubt you’re going to need anyone on one help with it.
The ability to search anonymously may or may not be something that’s important to you. This feature is really going to come down to a personal preference. If you don’t want people seeing that you’re looking at them, you’re going to love this. If you are a bit more like us and don’t really mind people knowing we’re checking them out, this is ok.
The read receipts are 100% the best feature on this list. In our opinion, this is worth the upgrade all by itself. There’s a bit of mental sanity that comes with knowing whether or not a potential match has read your message or not. If you’ve never dated online before, you might now know how much this helps put your mind at ease. When you send a message to a new potential match, you’ll always want to know whether they have read your message and chosen not to respond yet or if they just haven’t gotten a chance to read things yet. Trust us on this one; you’re going to want this feature.
Being a featured match anywhere online is always a nice perk. It’s going to get you more interactivity and more interest from members who might not have seen you yet. Is the upgrade worth it just for this? It’s debatable, but it is a nice perk, and we’ve already deemed the upgrade worth it just for the read receipts so why not enjoy this perk too.
You will notice in the chart below that eHarmony is more expensive than most online dating sites out there (outside of those in some of the niche sectors). This may seem like a negative at first, but a higher priced membership does a few things. First, it ensures that every single on the site is serious about the process. If it is only a couple dollars to join, you’ll end up with a lot of riff-raff that make the process slower and more painful.
Second, the online dating world is one of those industries where you get what you pay for. eHarmony clearly takes the money they make from charging a bit more and invests it back in their product. They’re always working to make the dating process more seamless and more efficient which ultimately means you’re going to have more success. In our opinion, this is totally worth paying a few extra bucks a month.
Here are the current prices for an eHarmony membership.
eHarmony Membership Cost to Join
|Membership Type||Membership Length||Membership Cost|
|Standard Membership||3 Months||$47.95 per month|
|Standard Membership||6 Months||$27.95 per month|
|Standard Membership||12 Months||$15.95 per month|
|Premium Membership||3 Months||$57.95 per month|
|Premium Membership||6 Months||$34.95 per month|
|Premium Membership||12 Months||$20.95 per month|
Is eHarmony worth it?
The bottom line of our eHarmony reviews is that it is one of the best online dating sites we’ve seen out there. It’s a little pricier than some of the other options, but the features and quality far outweigh the additional cost. If you’re serious about finding love and aren’t just looking for a casual fling, you’re going to LOVE eHarmony.